Receptionist​/Administrator; LiveWell Hub

Key Questions

• Are you a strong communicator?
• Do you have a passion for supporting unpaid carers and people living with dementia?
• Are you looking for a new challenge where you will have a positive impact on the people of the borough?

Look no further! We have a fantastic opportunity for a Receptionist / Administrator to join our team here at Stockton-on-Tees Borough Council.

We are looking for:
Someone with strong organisational and communication skills, excellent customer service abilities, and confidence in using IT systems. Experience in administration or reception work is desirable, along with the ability to manage multiple tasks and work collaboratively in a busy environment. A positive, professional approach and attention to detail are essential.

• Excellent communication and interpersonal skills.
• Knowledge of dementia and carer support (or willingness to learn).
• Ability to work as part of a team.
• Strong organisational and IT skills.

In this roleyou willbe requiredtodeliver administrative and reception support to the Live Well Hub and Adult Carers Support Service.

Your responsibilities will include being the first point of contact for visitors and callers, responding to queries in person, by phone, and email,maintainingaccuraterecords and databases, managing diaries,bookingand setting up rooms, and ordering resources to support service delivery.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.

This is a part time role of 12 hours per week (Thursday & Friday) and the actual salary for the role is £8,563 - £8,699.

Stockton-on-Tees Borough Council prides itself on being a great placeto work where staff are trusted,valuedand supported to make a positive contribution at work.

• A competitive salary of up to £8,699
• Generous annual leave entitlement
• Ability topurchaseadditionalleave is also available.
• Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
• Access toa number ofother employee benefits including learning & development opportunities, discounts at high street and online retailers, an employeeassistanceprogramme, access to online GP appointments and physiotherapy services.

For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:

If you would like an informal discussion about the post, please contact Alistair Mathieson - Carers & Live Well Hub Manager on alista or

You must ensure that anythingsubmittedin your application is factuallyaccurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

All updates, including interview invitations, will be sent from ‘DON’ to the email linked to your North East Jobs account, and will also appear in your ‘My Messages’ section.

This post is exempt from the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended).

Applicants are therefore required todiscloseall criminal convictions, cautions, reprimands, and final warnings, including those which would normally be considered spent, subject to the filtering rulesapplicable under current legislation.

All applicants must provide valid proof of their right to work in the UK in accordance with Stockton-on-Tees Borough Council’s statutory employment checks. Employment cannotcommenceor continue unless this has beenverified.

The Council offers visa sponsorship only for a small number of specific roles where it is considered appropriate and necessary to meet service needs. Sponsorship is not guaranteed and is not relevant or applicable to most roles.

The Council’s recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent. Sponsorship will only be offered where there is clear, evidenced justification, such as significant recruitment difficulty or the need for specialist skills that cannot be met from the local labour market.

Where an individual (prospective or existing employee) cannotdemonstratea valid right to work in the UK, and where visa sponsorship is notappropriate, justified or approved, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee’s visa is due to expire and sponsorship is not granted.