Chief Product Officer

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is Identity IQ® , offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection;
Credit & Debt® , a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠ , a leading provider of voluntary employee benefits. As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment.

We offer generous benefits such as paid time off, health insurance, and employer-matched 401(K) contributions.

The Chief Product Officer (CPO) leads our product strategy and vision across IDIQ's portfolio of subscription-based consumer products, including identity theft protection, credit monitoring, credit reporting, and pre-paid legal plans. The CPO will be responsible for driving innovation, setting product direction, and ensuring our solutions deliver measurable value to both individual consumers and enterprise partners. This role carries accountability for product-driven revenue growth, customer retention, and operational efficiency across the IDIQ brand portfolio.

Primary Responsibilities by Area:

• Define and communicate a compelling product vision aligned with IDIQ's mission to empower financial wellness
• Develop and execute a product roadmap with clear near‑term milestones, balancing growth, innovation, and operational excellence across the IDIQ brand portfolio
• Set product priorities and deliver quarterly objectives aligned with company strategic goals
• Own pricing and packaging strategy across the subscription portfolio, including tier design, offer and paywall testing, discounting discipline, and price realization
• Lead a dispersed product team of group product managers, product owners, and designers, setting product direction and outcomes while partnering with a CTO who owns the engineering build
• Own end‑to‑end product development from ideation through launch, and own the post‑launch subscription lifecycle including activation, onboarding, adoption, and retention
• Drive a data‑informed culture where product decisions are backed by user research, analytics, and experimentation
• Establish the product operating cadence and reporting standard – roadmap, governance, quarterly business reviews, and product performance reporting to the executive team and Board

Customer & Partner Focus

• Maintain deep customer understanding through research, feedback, and direct engagement across B2C and B2B channels, with a focus on subscriber retention, lifetime value, and churn reduction
• Work closely with sales, partnerships, and customer success teams to ensure products serve both business partner and end‑consumer needs across a partner‑distributed model where the majority of members arrive through partner channels
• Build and maintain strong relationships with key stakeholders including executives, board members, and strategic partners
• Stay ahead of industry trends in fintech, identity protection, credit intelligence, and financial wellness
• Serve as a credible product voice in an AI transformation already underway, identifying opportunities to bring AI from internal adoption into customer‑facing product value
• Drive differentiation through…