US Program Associate

About Give Directly

Give Directly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. Give Directly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. GD has been celebrated as one of the most innovative non-profit companies by Fast Company, and the growing cash transfer movement has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Our culture is candid, analytical, agile, and non-hierarchical. Our global team of about 150, and country operations teams of about 650, together come from 21 different countries speaking 69 different languages. From software engineers to humanitarian workers, former management consultants to public servants, researchers to field operations, it’s an incredible group of people.

Our values are central and deliberately opinionated. We center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully; if they reflect how you like to work and energize you, this could be a great fit.

We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities.

Location: Stockton, California, US or San Joaquin County area preferred. Candidates within commuting distance (30 miles) of Stockton will also be considered.

This role is primarily remote with regular in-person requirements in San Joaquin County to support program participants. During the program launch phase (late summer/early fall 2026), in-person presence may be required up to daily. Outside of launch, expect in-person work 2-3 times per month in Stockton/San Joaquin County.

Travel Requirement: Travel 2-3 times per year within the US for team meetings and events.

About this role

The U.S. Program Associate will support implementation of large-scale cash initiatives in the U.S. As a critical member of Give Directly’s U.S. programs team, you will support operations, internal coordination, and team processes. As Give Directly's primary on-the-ground representative in San Joaquin County, you will serve as the face of the program in the community—building relationships with local partners, educating community members about the program, and ensuring participants can access the support they need.

You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and you must be excited to work in a fast-paced environment and be comfortable managing multiple work streams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team.

Associates should be able to:

• Support multiple projects and work streams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
• Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
• Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
• Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate

This position will primarily support a guaranteed income program for low-income seniors (ages 60+) in San Joaquin County. You'll be working with a population…