Revenue Assistant

OPEN/PROMOTIONAL OPPORTUNITY FLSA STATUS:
Non-Exempt REQUIRED ONLINE EXAMINATION COMPLETION WINDOW:
Thursday, October 8 - Monday, October 12, 2026

The City of Stockton's Administrative Services Department is currently seeking to fill one (1) Revenue Assistant I vacancy. The Revenue Assistant I will provide general office support services related to business license processing, cashiering, treasury, miscellaneous accounts receivable and other functions as assigned. The incumbent will work a City of Stockton 9/80 schedule: 7:30am - 5:30pm Monday through Thursday; 8:00am - 5:00pm Fridays, with every other Friday off.

Incumbents in this position are included in the Civil Service system, in a "for-cause" employment status, and are represented by the Stockton City Employees' Association (SCEA). (Classified/Represented)

This recruitment is being conducted as an Open/Promotional recruitment. Current regular, full-time City of Stockton employees, at time of application, may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list.

The appointing authority will have the option of requesting names from the promotional list or a combination of both. These lists may be used to fill future vacancies.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

This position is eligible to receive Veteran's Preference Points for entrance into the Civil Service. Veteran's Preference will not be granted on the promotional list. If you believe you may qualify for Veteran's Preference, a DD-214 Member 4 copy indicating at least 181 consecutive days of service with honorable discharge must be received in the Human Resources office (see supplemental questionnaire for details in submitting DD-214 copy) by the Final Filing Date.

Revenue Assistant I is the entry-level class of this series. Initially under close supervision, incumbents learn City office policies and procedures, including customer service skills, accounts receivable, billing, cashiering and treasury functions, Stockton Municipal Code (SMC), and City and departmental rules and regulations. As experience is gained, duties become more diversified and are performed under more general supervision

• Assists customers and provides appropriate information over the phone, at the counter, by mail or electronic communication regarding utility service accounts, miscellaneous accounts receivable or business licenses.
• Explains applicable procedures, rules and regulations to customers and City departments/staff.
• Prepares correspondence related to customer accounts, including computer generated billings and other inquiries related to assigned functions.
• Establishes new accounts and discontinues the billing of utility services in accordance with established policies and procedures.
• Participates in the resolution of customer inquiries in accordance with established policies, procedures and rules.
• Prepares and/or maintains financial and statistical records and prepares periodic or special reports related to revenue activities.
• Performs cashiering functions at the public counter; processes payments and license fees; makes change; counts and balances cash; prepares and reconciles daily bank deposits.
• Processes business license applications and renewals; reviews applications for accuracy; verifies calculations of taxes & fees; assigns proper business tax category according to Stockton Municipal Code and department policy, interprets Municipal Code…