Phlebotomist

The Patient Services Representative I (PSR I) serves as the face of the company to patients who visit as part of their routine healthcare or for important, life-defining health decisions. This role is responsible for collecting high-quality blood specimens and preparing them for laboratory testing while following established practices and procedures.

The PSR I interacts directly with patients, creating an atmosphere of trust and confidence by explaining procedures clearly and performing blood draws in a skillful, safe, and accurate manner. This position demonstrates leadership behaviors, process excellence, and sensitivity to confidentiality and accuracy of patient information.

• Perform daily activities accurately and in a timely manner under the direction of the area supervisor.

• Maintain a safe, clean, and professional work environment.

• Perform forensic and clinical specimen collection and processing according to established procedures.

• Prepare specimens for laboratory testing.

• Maintain required records and documentation accurately.

• Ensure confidentiality and accuracy of patient information.

• Promote a positive image of the organization to patients, clients, employees, and the public.

• Ability to produce high-quality, error-free work in a fast-paced environment.

• Ability to work independently with minimal on-site supervision.

• Excellent phlebotomy skills, including pediatric and geriatric experience.

• Flexibility to work weekends, holidays, on-call shifts, and overtime as needed.

• High school diploma or equivalent (REQUIRED).

• Medical training (Medical Assistant or Paramedic) preferred.

• Phlebotomy certification preferred (Required in California, Nevada, and Washington).

• Minimum of six (6) months of experience (REQUIRED).