Forklift Battery Technician

Purpose and Scope:
The Forklift Battery Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Responsibilities:

* Represents the company in a neat and professional manner in accordance with company standards.

* Practices safety and good housekeeping in all circumstances.

* Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.

* Performs watering system installations.

* Conveys information to proper customer contacts.

* Safely operates a service vehicle and keeps it in good working order.

* Operates a forklift and reach truck on a regular basis.

* Recognizes and addresses safety and EPA issues.

* Safely and correctly processes non-potable water recovered by the battery wash.

* Tests for and analyzes results of acidity level of water (pH).

* Performs voltage testing and pressure washing of battery.

* Maintains an accurate assigned parts inventory.

* Actively promotes point of sale items and allied products and services.

* Follows assigned schedule to ensure regular product maintenance.

* Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).

* Ensures work orders are filled out properly and submitted in a timely manner.

* Establishes and maintains good working relationships with customers.

* Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.

* All other duties as required.

Experience:

* 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.