General Manager, Retail

About Us

Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics.

With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go.

We currently have 300+ employees across ten locations and we are in a high growth phase expanding rapidly. If you are interested in joining a world class team and working in an exciting new industry with a leader in genetics, innovation, career opportunities and growing practices, we encourage you to apply!

The General Manager, Retail is directly responsible for supervising and managing the day to day operations of a retail cannabis dispensary providing customer assistance, communicating customer expectations, seeking solutions to best meet the customer's needs.

• Drive and maximize store sales to achieve goals and maintain payroll within budgetary guidance
• Establish, teach, and demonstrate exceptional customer service
• Provide team the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
• Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
• Recruit, train, develop, and retain qualified team members to ensure staffing needs are consistently met
• Assemble and analyze weekly sales report and recaps
• Other duties as assigned

• Upholds compliance and regulatory requirements at all times; maintains the reputation of the store
• Ensures product inventory is entered correctly and organized for proper purchasing
• Protects employees and customers by providing a safe and clean store environment
• Manager is aware of employee performance and interaction with patients/customers
• Assigns workers to specific projects such as cleaning or restocking
• Notify staff of new procedures, policies and regulation updates/changes
• Create/oversee staff schedules, finding coverage if needed for sick time or personal time off
• Educate and train staff on all current and new products.
• Demonstrate ability to speak at a high level about the business.
• Hold monthly staff meetings

• Must be 21+
• High school or equivalent
• 3-5 years of senior leadership experience in retail, customer service, hospitality, food service, or a related field
• Must be able to work a variety of hours including mornings, nights, and weekends
• This position may also be required to drive (i.e., bank deposits). A valid driver’s license may be required as well as personal transportation.

• Business Acumen:
  Ability to demonstrate financial operational understanding of organizational strategies and apply this knowledge to business solutions.
• Communication:
  Ability to effectively convey information and ideas in concise and meaningful exchanges through written and verbal communication.
• Collaboration:
  
  Ability to effectively collaborate with business partners, take appropriate action, and gain alignment from key stakeholders.
• Customer Focus:
  Ability to demonstrate a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand.
• Leadership:
  Ability to empower, coach, and influence others to achieve a common goal or change a behavior.
• Planning and Organizing:
  Ability to effectively create a plan and execute the processes required to achieve the desired outcome of the pain in a timely and efficient manner.
• Talent Assessment & Development:
  Ability to manage employee development in a manner that is…