Warehouse Associate II

Position Overview

Warehouse Associate-2 responsible for trailer loading/unloading, pallet handling, forklift or LGV operation, and maintaining inventory accuracy while ensuring a safe, clean work environment.

• Operate forklift or LGV to load/unload trailers and monitor LGV activity.
• Check outbound trailers prior to loading; follow SOPs for inventory accuracy and customer requirements.
• Receive and process inbound orders into the Warehouse Management System (WMS) for raw materials, pallets, ingredients, and internal transfers.
• Follow SOPs and guidelines for receiving, ensuring compliance with regulatory and safety requirements.
• Process Return Merchandise Authorizations (RMAs) efficiently and accurately.
• Validate new SKUs in WMS to ensure proper storage and handling by LGVs.
• Clear blocked locations in WMS to maintain smooth operations.
• Coordinate with Central Shipping Office (CSO) to ensure forward flow of shipments per schedule.
• Compile records by SKU, quantity, sub‑inventories; validate Oracle EBS and WMS inventories against physical counts; investigate and adjust errors; report reasons for discrepancies.
• Rebuild damaged pallets prior to restock and consolidate finished‑goods storage for maximum capacity.
• Identify, report, and correct quality issues with finished goods and residue monitoring system (RMS); address product spills.
• Manually pull pallets from production as needed and supply production with non‑inventory items (glue, bags, labels, etc.).
• Operate forklift when required; unload finished goods and raw‑material deliveries.
• Facilitate information flow between logistics, production, and sales to ensure timely, accurate service to customers.
• Test and monitor resin and spring water; inspect trailers for pre‑load activities; provide correct loading documents, bills of lading, and truck seals upon departure.
• Maintain records and reports for daily shipping and inventory control.
• Participate in process improvement and cost‑reduction initiatives.
• Maintain a clean, orderly, and safe warehouse; attend regularly and punctually.
• Answer and make phone calls using proper etiquette; communicate with internal and external contacts to troubleshoot loading issues.
• Coordinate with transportation and production/scheduling to ensure all shipments flow on schedule.
• Perform any task not deemed unreasonable or unsafe as requested by manager or supervisor.

• Minimum: 2 years experience in a field or similar manufacturing environment.
• Minimum: 2 years experience in a warehouse position such as this.
• Minimum: 2 years experience managing people or projects.
• Preferred: 4 years experience in field or similar manufacturing environment.
• Preferred: 4 years experience in this type of position.
• Preferred: 4 years experience managing people or projects.

• Lead Like an Owner:
  Make safety the number one priority; keep alert for safety issues and escape them immediately; prioritize tasks based on department goals.
• Shows respect to others and confronts interpersonal issues directly; prioritizes resolution of customer issues effectively.
• Responds promptly and honors commitments to internal and external customers.
• Makes recommendations to continuously improve policies, methods, procedures, and/or products.
• Demonstrates adaptability and reacts appropriately to unexpected changes.
• Seeks solutions rather than placing blame; routinely looks for ways to improve personal performance and efficiency.
• Communicates clearly and promptly across all levels; manages expectations effectively.

• Minimum:
  High School Diploma.
• Preferred:
  Associate's Degree.

Typical hourly pay: $23.52 – $31.16. Benefits include paid time off for holidays, sick time, and vacation; medical (including virtual care), dental, vision; 401(k) with company match;
Health Savings Account with company match;
Flexible Spending Accounts; expanded mental wellbeing benefits; family building benefits (fertility, adoption, surrogacy, doula reimbursements); insurance protection (life, AD&D, short and long‑term disability, critical illness, accident plan); special discount programs (pet plans, prepaid legal services, identity…