Team Leader - Residential Children'S Home - Mat Cover

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

At Crystal Care Solutions, we believe that every child deserves a safe, stable, and supportive environment to grow and thrive. We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children's homes.

This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.

• Lead shifts and support the team to deliver high-quality care in line with individual care plans
• Provide supervision, guidance, and support to residential care staff
• Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care
• Support the Registered Manager and Deputy Manager with daily operations and home standards
• Promote safeguarding and ensure all procedures are followed and concerns addressed
• Build strong relationships with professionals, families, and external agencies
• Support the training, mentoring, and development of new and existing staff
• Contribute to home maintenance, records, budgets, and reporting systems

  #INDHP

About The Role

Essential:

At least 1 year of experience in residential childcare

Strong understanding of child development and trauma-informed practice

Level 3 Diploma in Residential Childcare (or working towards completion)

Excellent planning, organisation, and prioritisation skills

Strong written and verbal communication

Understanding of safeguarding procedures and relevant legal frameworks

Ability to lead by example, act as a role model and maintain professional boundaries

Proficient in Microsoft Office (Word, Excel, Outlook)

Resilient, motivated, adaptable, and calm under pressure

Flexibility to work shifts, including weekends and sleep-ins

Full UK driving licence

Desirable:

Level 5 Leadership & Management qualification

Previous experience in a supervisory or management role

Knowledge of residential childcare regulations and quality standards

Strong team management and leadership capabilities

Please note:

Crystal Care Solutions reserves the right to close this vacancy before the end date in the event of a high number of candidates.

Shortlisting and interviewing ongoing, early applications are advised.

Required Criteria

• Establish and monitor high quality standards of care in line with the Quality Standards for Children’s Homes 2015 Regulation and Inspection of Social Care (Wales) Act 2016 and the home’s Statement of Purpose.
• Level 3 in Children and Young People Residential Care or Ofsted recognised equivalent qualification
• Ability to maintain and develop positive relationships with children, professionals and colleagues
• Remain inclusive to all children and young people and be committed to upholding and protecting the rights of individuals
• Flexibility around work location and start/finish times to ensure the contingencies of the service are covered.
• Ability to act as a positive role model demonstrating honesty and integrity

Desired Criteria

• To provide vision and leadership to staff, ensuring that effective systems are in place for workload allocation and management, and the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare
• Level 5 in Leadership and Management - undertaken the in industry of Residential Children's Home
• Support the Deputy Care Manager and the Registered Manager in ensuring that staffing levels, skills and competence meet the needs of the home and the young persons in…