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Guest Experience Concierge - Leisure Resort

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Merlin
Full Time position
Listed on 2026-06-08
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-Trent

Merlin is currently recruiting a Leisure Operations Receptionist to join us at Alton Towers Resort in the UK. In this vital role, you'll create a welcoming environment, handle guest issues, and ensure smooth operations at our attractions.

Ideal candidates will possess a positive attitude, exceptional customer service skills, and the ability to thrive under pressure. Various perks are included, such as discounts and ongoing training opportunities.

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