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Hotel Front Desk & Guest Services

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Merlin
Part Time position
Listed on 2026-06-26
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 11020 - 17509 GBP Yearly GBP 11020.00 17509.00 YEAR
Job Description & How to Apply Below
Position: Hotel Front Desk & Guest Services (Flexible Shifts)
Location: Stoke-on-Trent

Merlin is seeking a Hotel Receptionist at the Alton Towers Resort, located in Stoke-on-Trent. This role requires flexibility to work shifts 5 out of 7 days, with early and late patterns. Receptionists play a vital role in guest relations, handling issues and providing excellent service to ensure every guest experiences a warm welcome.

Candidates must be 18+ with customer service experience and strong communication skills. The position offers various benefits, including discounts and ongoing training.

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