More jobs:
Guest Experience Lead, Front Desk Supervisor
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-24
Listing for:
St. James'S Hotel And Club
Full Time
position Listed on 2026-07-24
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
St. James'S Hotel And Club, a luxury London establishment, seeks an experienced Reception Supervisor to support the Front Office team and lead by example in delivering personalised guest experiences.
You will oversee daily Front Desk operations, assist with check‑in/check‑out, and help maintain high service standards across departments. The role requires strong Opera PMS knowledge, excellent communication, and a passion for coaching staff to consistently exceed guest expectations.
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