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Meeting & Event Operations Manager

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Village Hotels - Cheadle
Full Time position
Listed on 2026-07-25
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Event Management & Planning, Hotel Management
Salary/Wage Range or Industry Benchmark: 32000 - 44000 GBP Yearly GBP 32000.00 44000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-Trent

Overview

Work, Grow, Play! At Village Hotel Club we embrace personality, individualism and fun. Forget stuffy hotels built around formality. We create lively, modern spaces for guests to work, eat, relax, play and exercise.

Responsibilities

As Meetings and Events Operations Manager you will work closely with the General Manager, Sales team and shop floor staff to ensure every event and conference runs smoothly. Your responsibilities include overseeing the team’s daily tasks, ensuring all event details are completed on time, and proactively identifying and resolving potential problems before they arise.

In this fast‑paced role you will also be responsible for delivering a seamless conference and meeting experience, maintaining high standards of service and contributing to the overall reputation of the Club.

Attributes & Qualifications
  • A bubbly, outgoing and energetic personality
  • Ability to motivate and engage others
  • Proactive problem solver

    Team player with the ability to partner with other departments
  • A good eye for detail
Benefits
  • Complimentary Health and Wellness Membership at your home Club for you and a family member or friend worth £1,500 a year
  • Discount on all overnight stays at Village Hotels – experience our hospitality from £35 a night plus breakfast
  • Friends and Family discounted stays from £49 including breakfast
  • 50% discount on food and drink during or off shift at any Village Hotel Pub & Grill
  • 30% discount in our Village Hotel Starbucks stores during or off shift
  • Excellent training and development, including Rising Stars and Talent Academy programmes
  • Mobile Gaming training platform for cross‑hotel training opportunities
  • Discounts and cashback offers on many high‑street brands and supermarkets
  • Well‑being and healthcare benefits plus monthly well‑being programmes for all employees
  • Mental health first aiders and up to 2 mental health days per year
  • Financial wellbeing support and salary drawdown via Wagestream
  • Employee Assistance Programme offering support and counselling
  • Flexible working hours
  • Supportive, inclusive work environment with regular team events
  • Reward and recognition incentive schemes
  • Anniversary rewards for key milestones of service
  • Electric car salary sacrifice scheme
  • Birthday off guaranteed
  • Discounted health cash plan and sick pay insurance
  • Huge People Days to celebrate, reward and recognise employees and their local communities
  • Enhanced maternity and paternity benefits and pay
  • Company pension scheme
  • Life insurance

* Terms & Conditions apply based on your contract.

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