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Reception Manager - Lead Front Desk & Guest Experience
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-25
Listing for:
Imperial London Hotels
Full Time
position Listed on 2026-07-25
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Imperial London Hotels is recruiting a Reception Manager at our Bloomsbury property opposite Russell Square. You will lead the front desk team and ensure a seamless guest journey from check-in to checkout, guiding service quality and standards.
Working alongside the Front Office Manager, you will set service standards, handle guest feedback, manage rotas and recruit and develop staff to deliver authentic London experiences.
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