Guest Experience Concierge – Front Desk
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-25
Listing for:
Ibis Budget
Full Time
position Listed on 2026-07-25
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Front Desk/Receptionist
Job Description & How to Apply Below
Ibis Budget is seeking a Receptionist to greet guests, manage check-in/out, and handle guest accounts with accuracy. You will respond to calls and requests with professionalism while maintaining confidentiality and supporting hotel teams.
Fluent English is required; prior hotel experience and Opera PMS/Opera Cloud familiarity are essential. A friendly, proactive approach will help you upsell services and contribute to a welcoming stay.
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