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Reservations & Guest Experience Coordinator

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: The Gantry Hotel London
Full Time position
Listed on 2026-07-30
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Hotel/Hospitality Sales, Customer Service Rep
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Location: Stoke-on-Trent

Cairn Group is seeking a Reservations Coordinator for The Gantry Hotel London. You will be the first friendly contact for guests, handling enquiries and reservations while ensuring a seamless booking experience.

Responsibilities include managing bookings end-to-end, coordinating with Sales, M&E and Revenue teams, and maintaining accurate guest information to maximise occupancy and guest satisfaction.

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