Guest Experience Host — Front of House
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-08-24
Listing for:
Merlin Entertainments
Full Time
position Listed on 2026-08-24
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Merlin Entertainments at Alton Towers Resort is seeking a Guest Excellence Host to be the welcoming face of the resort. You will deliver exceptional service, guide guests to attractions, and assist in resolving feedback to ensure a magical visit from arrival to departure.
The role emphasizes strong interpersonal skills, adaptability, and a friendly demeanor to keep guests engaged and satisfied throughout their experience.
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