Guest Experience Champion — Front of House
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-08-25
Listing for:
Merlin-Entertainments
Full Time
position Listed on 2026-08-25
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism, Customer Service Rep
Job Description & How to Apply Below
Merlin Entertainments at Alton Towers Resort is seeking a Guest Excellence Host - Front of House to be the welcoming face of our resort.
You will deliver exceptional service to guests, help them discover attractions and events, and assist in resolving feedback to ensure a magical visit. Applicants must be 18+, with a friendly, approachable personality and the ability to work across departments as needed.
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