Maintenance Technician

Position: Maintenance Technician )
Maintenance Technician - Stoke-on-Trent

We are seeking a dedicated Shift Maintenance Technician to support a highly automated customer site for a globally recognised organisation. You’ll be responsible for maintaining, repairing and supporting automated material handling equipment, ensuring system availability, performance against KPIs, and exceptional service delivery in line with Customer Services standards.

Key Responsibilities:

Maintain, repair and support equipment within the agreed scope of contract on site
Ensure system performance meets customer expectations, achieving KPI targets
Carry out AMHE servicing in line with equipment manuals, quality standards and schedules
Undertake scheduled repairs in accordance with manufacturer recommendations and industry best practice
Diagnose and rectify mechanical, electrical, electronic, PLC and PC-related faults
Prioritise system faults to maintain product flow at all times
Accurately record all work undertaken and maintain maintenance documentation
Ensure on-site spare parts are maintained at optimum levels
Actively contribute to continuous improvement and system enhancement initiatives
Ensure full compliance with Health & Safety legislation, quality processes and company procedures

What We’re Looking For:

NVQ Level 3 / ONC in an Electrical or Mechanical Engineering discipline (or equivalent) recognised Engineering Apprenticeship
Strong understanding of mechanical, electrical and electronic technical manuals and drawings
Basic understanding of control systems, PLC equipment and fault-finding techniques
Experience working with conveyor systems and automated material handling equipment
Good level of PC literacy and maintenance record keeping
Understanding of planned preventative maintenance (PPM) schedules
Working knowledge of FEM and BS standards within the automated warehouse industry
Experience working proactively with Health & Safety, including risk assessments and method statements
IOSH Working Safely qualification (desirable)
Experience working at height and willingness to do so
Ability to manage on-site contractors when required
Continuous improvement mindset and strong attention to quality  What’s On

Offer:

Competitive pay and benefits
Ongoing training and career development opportunities
Opportunity to work on advanced, mission-critical automation systems
A professional, inclusive and safety-focused working environment