Window Fitter

Location: Stoke on Trent, with travel required to tenanted and/or void domestic properties within the area. Typically, Monday to Friday, 39 hours per week.

As a Window Fitter for Novus Property Solutions, you’ll be responsible for the safe, efficient and high-quality installation, repair and replacement of windows and associated fixtures within domestic properties. This is a hands-on role where attention to detail, pride in your workmanship and a strong customer focus are essential.

The role goes beyond window fitting alone and will involve related multi-skilled tasks including making good, minor joinery, sealing, trims, associated repairs and general finishing works. You’ll work in line with Novus standards, manufacturer guidance, customer requirements and relevant health and safety procedures, representing Novus professionally and respectfully in residents’ homes.

• Stable, long-term work supporting planned works, refurbishment and property maintenance projects in domestic homes.
• Work-life balance with standard Monday-Friday hours, 39 hours per week.
• 23 days holiday + bank holidays
  , with the flexibility to
  buy or sell annual leave
  .
• Fleet Van/Fuel Card (business use)
• Pension scheme
  to support your future.
• Training and development - relevant to your role if required.
• Supportive operational and planning teams who help organise work effectively and keep jobs running smoothly.
• Refer a friend scheme - earn up to £1000
• Additional benefits
  , including:
  • Discounted healthcare scheme
  • High street & lifestyle discounts (including Tastecard)
  • One paid volunteering day per year
  • Length of service awards

Most importantly, you’ll be working in a role where your work genuinely makes a difference. You’ll help provide safe, secure, well-finished homes for residents, while being part of a respectful, inclusive and professional team that values doing the job properly.

• Install, repair and replace windows and associated components within domestic properties, ensuring all works are completed safely and to a high standard.
• Remove existing windows and prepare openings safely and appropriately before installation.
• Fit windows, frames, glazing units and associated fixtures securely and accurately, in line with manufacturer guidance and Novus quality expectations.
• Complete associated multi-skilled works including minor joinery, trims, sealing, making good, ironmongery, locks, latches, handles and general finishing.
• Carry out minor repairs and adjustments to UPVC, timber and/or composite windows and associated fixtures, where competent to do so.
• Leave all installations neat, weatherproof, functional and ready for customer use, ensuring work areas are clean, tidy and safe on completion.
• Identify and report any additional repairs, defects, access issues or health and safety concerns that may affect completion of the work.
• Work from job tickets or handheld devices, ensuring updates, photographs and records are completed accurately and on time.
• Communicate professionally and courteously with residents before, during and after works, explaining the work being carried out and treating their homes with care and respect.
• Work effectively with supervisors, planners, operational teams, other trades, subcontractors, SHEA and customer service teams to support smooth delivery of works.
• Experience installing, repairing or replacing windows within domestic properties is essential, along with practical experience completing associated multi-skilled finishing works.
• Experience working in social housing, tenanted properties within planned works refurbishment would be advantageous.
• Essential qualifications: Fenestration Installation Level 2 and a Full UK Driving Licence.
• Desirable…