Leasing Specialist

Area

About the Organization
Affiliated Resources Group (ARG) specializes in housing and real estate development. By coordinating the missions of its affiliated companies, ARG works to maximize opportunities for economic growth and development to enhance lives through programs that expand economic opportunities for individuals and their families. ARG affiliates develop and manage housing, administer large government programs and provide consulting services to facilitate operational and programmatic sustainability.

Affiliated Resources Group's strategic objectives include long-term sustainability, growth and development, quality of life, and creating a larger community. Operating under the umbrella of ARG, affiliated companies provide affordable housing solutions and promote community and economic development through rental assistance programs, resident services, and the revitalization of neighborhoods in DeKalb County and beyond.

Our history of strategically partnering with private/public entities as well as administering federal programs has positioned ARG's affiliates to successfully deliver affordable housing. We provide critical services that support the wellbeing of our clients/residents and pathways to self-sufficiency for program participants that seek to break the cycle of poverty. Connecting the Agency's larger objectives has helped ARG to thrive and expand
our impact in the community. As the largest affordable housing provider in DeKalb County, we are in a unique position to address the housing needs of low-and middle-income residents.

ARG maintains a working culture that supports our staff by continually improving and optimizing the Agency's organizational and operational effectiveness. The Agency continues to develop and position our team to succeed.

Description

Position Summary

Responsible for the leasing, marketing and maintaining positive resident relations of
single and multi-family residential units. Responsible for implementing the company's
occupancy policies and procedures in accordance with HUD, federal, local and other
applicable laws, rules, policies and procedures. Assisting residents in obtaining access
to a wide range of community services and resources. Performs a variety of tasks
related to the admission and occupancy of low-income and market units. The position
requires leasing, administrative, resident retention, and neighborhood marketing duties.
Illustrated below are some of the various types of work that may be performed.

Essential Duties and Responsibilities

Essential functions for this position relate to the responsibility of oversight of accounting functions of assigned properties, companies, and personnel including but not limited to:

• Answers multi-line telephone in a courteous manner and takes messages, transfers calls to voice mail, or refers calls to other employees or departments as appropriate.

• Leasing duties include following up with, greeting and qualifying prospects;
  answering inquiries; record-keeping; inspecting units; demonstrating community
  and apartments/homes; taking applications and security deposits; updating
  availability reports; coordinating with property management teams; preparing
  lease packets; assisting with renewals; and ensuring lease documents are
  accurate..
• Administrative duties include collecting/posting rent and other fees; making
  deposits; completing appropriate paperwork and input on Yardi system in a
  timely manner; maintaining files and correspondence; updating prospect/resident
  notes; file review and verification; inspection follow-up on make-ready repairs;
  distribution of notices; assisting management team with various tasks; scheduling
  and conducting recertification interviews; following proper verification
  methods/processing in accordance with HUD and Authority policies and
  procedures; inputting move-in and move-out date into Yardi system; contacting
  eligible waiting list applicants; monitoring lease up rates; preparing HUD
  - 50058/HUD-50059 forms in accurate and timely manner; and maintaining
  delinquent rent role.
• Resident retention duties include receiving telephone calls and in-person visits;
  listening to resident requests, concerns and comments;…