Chief Operations Officer

Position Overview

The Chief Operating Officer (COO) serves as a key executive leader responsible for ensuring that Change Church operates with excellence, efficiency, compliance, and disciplined execution. Overseeing Operations, Human Resources, Information Technology, and Security, the COO leads the systems, infrastructure, and teams that enable a healthy, scalable, multi‑campus ministry.

Reporting directly to the Lead Pastor, the COO translates vision into strategy, strategy into systems, and systems into results. This leader ensures organizational execution runs with clarity, accountability, and consistency removing bottlenecks, strengthening communication, mitigating risk, and building structures that support sustainable growth.

The COO serves as the architect of organizational effectiveness, continually evaluating systems, structures, workflows, and resource allocation to identify inefficiencies, eliminate waste, and improve execution. This leader creates operational clarity across all campuses by establishing standardized processes, scalable infrastructure, and measurable accountability systems that enable ministry growth without organizational complexity.

The COO serves as a guardian of organizational standards, accountability, and healthy culture. This leader is responsible for ensuring that decisions are executed, expectations are upheld, and difficult organizational issues are addressed with both grace and firmness. The COO provides the courage, clarity, and consistency necessary to protect the mission, people, and long‑term health of the organization.

• Strategic Leadership:
  Able to translate vision into actionable plans, ensuring organizational alignment with the Lead Pastor’s direction and long‑term goals.
• Operational Excellence:
  Skilled in designing, optimizing, and managing systems that improve efficiency, accountability, and resource stewardship.
• Technology & Systems Integration:
  Skilled in evaluating, implementing, and optimizing systems, software, and IT tools that support organizational function and multi‑campus coordination.
• Courageous Accountability & Organizational Leadership:
  Demonstrated ability to make difficult decisions, address performance and organizational challenges directly, uphold standards consistently, and lead difficult conversations with wisdom, fairness, and conviction while preserving relationships whenever possible.
• Process Improvement & Organizational Effectiveness:
  Demonstrated ability to identify operational inefficiencies, eliminate waste, redesign workflows, and build scalable systems, SOPs, and accountability structures that improve organizational performance across multiple campuses.
• Executive
  
  Collaboration:
  
  Demonstrated ability to partner with executive and pastoral leaders to balance ministry and business priorities.
• Expansion & Infrastructure Development:
  Experience leading operational planning for campus expansion, capital projects, and ministry growth initiatives.

• Integrity & Accountability:
  Operates with transparency, humility, and consistency in word and action.
• Vision‑Driven & Strategic:
  Thinks long‑term while managing immediate execution.
• Wise & Discerning:
  Balances business acumen with spiritual insight and sound judgment.
• Empowering & Relational:
  Builds trust and develops others through encouragement, coaching, and accountability.
• Courageous & Decisive:
  Leads confidently through complexity, addresses difficult situations directly, and makes timely decisions that protect the health and effectiveness of the organization.
• Servant‑Leader:
  Models humility, empathy, and a genuine heart for ministry and people.

• Uncompromised commitment to Change Church’s vision, values, core beliefs and statement of faith.
• Agree to be an active participant in Change Church’s ministry.
• Be a born‑again Christian who conducts affairs in accordance with the Bible and maintains a lifestyle consistent with the Scriptures.
• Understand that in this role, you are a critical part of Change Church’s mission to help change people’s lives with the Gospel so that they can change the world, and that part of your responsibilities as a…