Thermopac Quality Systems Coordinator

• Location 1609 Stone Ridge Drive,Stone Mountain, GA, 30083,United States
• Job Category Administration
• Employee Type Exempt
• Required Degree 4 Year Degree
• Manage Others No

The Quality Systems Coordinator is responsible for supporting and maintaining the facility’s Quality Management System (QMS) through effective document control, audit coordination, KPI tracking, corrective and preventive action (CAPA) management, and continuous improvement initiatives. This role serves as a key cross-functional partner to Production, Sanitation, Maintenance, Warehouse, Procurement, and Leadership teams to ensure compliance with regulatory, customer, SQF, and internal quality standards.

The ideal candidate is highly organized, detail-oriented, and proactive, with strong communication and problem-solving skills. This individual must be capable of independently managing multiple priorities, driving follow-through on action items, and collaborating effectively across departments to support operational excellence and continuous improvement.

This position plays a critical role in maintaining audit readiness, ensuring documentation accuracy, facilitating compliance initiatives, and supporting the ongoing effectiveness of the company’s food safety and quality systems.

• Maintain and support the company’s Quality Management System (QMS) to ensure ongoing compliance with FDA, SQF, customer, and internal requirements.
• Manage document control processes, including creation, revision, approval, distribution, archival, and retention of quality documents, SOPs, forms, work instructions, and records.
• Ensure all quality documentation is accurate, current, controlled, and audit-ready.
• Coordinate updates to policies, procedures, specifications, and quality system documentation across departments.
• Support implementation and sustainability of quality systems and compliance initiatives.
• Assist with management and organization of electronic and physical records and databases.
• Maintain and manage the facility’s approved chemical program, including ensuring all chemicals are properly reviewed, documented, approved, and compliant with food safety, regulatory, and customer requirements.
• Maintain the Approved Chemical List and ensure supporting documentation, including SDSs, specifications, labels, and related records, remain current and audit-ready.
• Maintain and manage the Approved Supplier Program, including supplier documentation, approvals, risk assessments, and ongoing compliance tracking.
• Ensure supplier records, certifications, questionnaires, specifications, COAs, and supporting documentation are current, organized, and readily accessible for audits and inspections.
• Track supplier-related nonconformances, corrective actions (SCAR), and compliance concerns to support continuous improvement and risk mitigation.

• Plan, coordinate, and conduct internal audits to verify compliance with GMPs, HACCP, SQF, regulatory requirements, customer expectations, and internal procedures.
• Support third-party, regulatory, and customer audits by preparing documentation, coordinating logistics, participating during audits, and assisting with audit responses.
• Track audit findings, observations, and nonconformances to ensure timely completion of corrective actions.
• Assist with root cause investigations and verification of corrective and preventive actions (CAPAs).
• Help drive audit readiness activities throughout the facility through proactive follow-up and communication.
• Partner cross-functionally to address compliance gaps and improve system effectiveness.
• Facilitate CAPA processes by tracking corrective actions, monitoring completion timelines, and verifying effectiveness.
• Support root cause…