Field Service Technician

Field Service Technician

Duration – 6 months Contract Location - Stone Mountain, GA 30087 Pay range: $25 to $30 an hour on w2 Shift – 7am-5:30pm (Monday-Thursday) | OT On Fridays or rain make up days.

Contractor will need to be flexible to begin work from multiple locations in Stone Mountain or other areas in Georgia.

PPE :
Steel toes boots. All other PPE is provided by Client.

Position Summary:

Executes field service activities at customer sites in a safe and efficient manner.

Roles & Responsibilities:

• Creates and maintains safe working environment and cultures within the organization.
• Takes care of company property.
• Trouble shoots systems for mechanical, electrical equipment conditions.
• Identify and remedy safety issues both Company and Customer owned equipment.
• Direct interfacing with customer. Potentially at multiple sites with multiple technologies.

Organization Impact:

• First line of technical service support. Customer facing. High utilization.
• Accountable to customer for operation and repair of the system.
• Inspecting valves and servicing hydrants.

Position Requirements-

• HS diploma or equivalent.
• Ability to obtain TWIC card. Technical experience.
• Experience with Microsoft office including smart devices.
• Must have customer service experience.
• Demonstrates critical thinking and trouble shooting ability.
• Able to pass a credit check.
• Able to obtain a CDL, class A or B with applicable endorsements.

Physical requirements:

• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to lift and carry up to 30 pounds.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May work indoors and outdoors as needed.
• Exposure to heat up to 120 degrees and cold to 0 degrees.
• May work in areas where noise level is such that hearing protection is required.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings and/or seminars is required.