Field Service Technician

Overview

Job Title: Field Service Technician

Location: Stone Mountain, GA 30087

Work Schedule: Monday–Thursday, 7:00 AM–5:30 PM. Overtime on Fridays or rain make-up days; flexibility required

Pay Rate: USD 30.00 per hour

Contract Type: TTH

• Creates and maintains a safe working environment and culture
• Takes care of company property
• Troubleshoots systems for mechanical and electrical equipment conditions
• Identifies and remedies safety issues on company and customer-owned equipment
• Interfaces directly with customers, potentially at multiple sites with multiple technologies
• Accounts for operation and repair of the system; first line of technical service support

• 1–3 years’ experience
• Ability to obtain TWIC card
• Technical experience
• Customer service experience
• Experience with Microsoft Office and smart devices
• Demonstrates critical thinking and troubleshooting ability

• Passenger of vehicle; able to accompany driver and maintain a company vehicle

• Able to sit, stand, hear, and see on a constant basis
• Able to walk, write, and type frequently
• Able to lift and carry up to 30 pounds
• Able to climb and descend stairs
• Able to bend, carry, reach, push, and pull occasionally
• Able to communicate verbally and in writing
• May work indoors and outdoors (heat up to 120° and cold to 0°)
• May be exposed to noise, dust, dirt, and concrete surfaces
• Must operate computer and communicate via telephone
• Some travel to other locations, meetings, and seminars required