Part Time Receptionist Stoneham, MA

Part Time Receptionist job at Arbors at Stoneham, Stoneham, MA.

Arbors at Stoneham is a family‑owned assisted living community hiring a part‑time receptionist. Familiarity with computers, ability to multitask, and experience with elderly populations are preferred. Submit your resume for review.

The receptionist acts as an ambassador for the community by providing assistance and information to residents, families, and guests, answering calls, directing calls to appropriate team members, handling mail distribution, and performing general office clerical duties.

• Providing exceptional customer service.
• Monitoring lobby areas and ensuring visitors, residents, and guests are treated warmly and informatively.
• Answering the telephone, transferring calls, providing information, and recording messages accurately.
• Acting as the point of reference for residents, families, guests, and vendors who may need assistance or information.
• Assisting with activities or events taking place in and around the lobby area (e.g., word games, knitting clubs, wine and cheese socials).
• Assisting residents with scheduling of services in and out of the community.
• Assisting with word‑processing tasks such as maintaining current resident directories.
• Handling emergency situations calmly and efficiently.
• Performing other receptionist tasks as needed.

• Experience working as a receptionist.
• Experience with and/or sensitivity to the needs of elders or disabled individuals.
• Must be at least 16 years old.
• Enjoys socializing with residents, family members, guests, and the public.
• Willingness to work on some weekdays, evenings, and weekends.

We are an equal‑opportunity employer and prohibit discrimination or harassment on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.