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Customer Experience Specialist - Scheduling & Support
Job in
Stoneham, Middlesex County, Massachusetts, 02180, USA
Listed on 2026-07-21
Listing for:
Sila
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sila is seeking a Customer Experience Representative in Stoneham, MA. This role serves as the primary liaison between customers and our field service technicians and sales professionals, handling inquiries and coordinating appointments.
Ideal candidates bring strong communication, organizational and customer service skills, a professional demeanor, and self-motivation. Proficiency with Microsoft Office and basic data entry are expected.
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