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Member Experience Supervisor
Job in
Stoneham, Middlesex County, Massachusetts, 02180, USA
Listed on 2026-02-24
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-02-24
Job specializations:
-
Management
Business Management
Job Description & How to Apply Below
BJ's Wholesale Club - Up to $25.63/hour - - Responsibilities:
Lead Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and business results;
Develop and manage high-performing teams through recruiting, training, and performance management;
Ensure proper staffing and processes to support excellent member service and execution;
Maintain strong knowledge of policies and procedures across Member Services and Frontline teams;
Drive membership growth, retention, loyalty, and KPI attainment through initiatives
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