Veterinary Care Coordinator Supervisor

Who are we looking for?

Are you a passionate receptionist ready to foster your enthusiasm and passion to develop a great reception team? Do you enjoy teaching? Do you love working with clients to reach their medical goals for their patients? Are you looking to build long‑term relationships with clients and patients? Do you strive to bring fun into your work environment while fostering a culture of accountability?

The Veterinary Care Coordinator Supervisor position offers an exciting opportunity to join a dynamic general practice care team, where you will enhance client service and patient care. A successful Supervisor must possess strong communication and leadership skills to guide the team effectively while demonstrating organizational abilities and a commitment to customer relations as well as patient care. Key responsibilities include managing staff schedules, ensuring the appropriateness of practice schedules, recruiting and training new employees, addressing performance issues, auditing end‑of‑day procedures, updating training materials, and maintaining a focus on exceptional customer service across the team.

Join our dynamic team as we strive to elevate the culture within our practice! We are committed to delivering the highest standard of veterinary medicine while ensuring that both our clients and patients enjoy a warm and enjoyable experience. Nestled next to a scenic bike path and a variety of fantastic restaurants, our hospital enjoys a prime location just minutes from the vibrant city of Boston, with the added delight of an ice cream shop conveniently across the street.

We are dedicated to your professional growth, offering a competitive benefits package and a strong emphasis on leadership development to help you flourish in your career.

Ideal candidates should possess a minimum of two years of relevant experience in veterinary settings, such as clinics, hospitals, or shelters, and are encouraged to apply if they have experience in human medical fields as well. The role emphasizes collaboration and teamwork, requiring strong leadership and customer service skills enabling you to make a significant positive impact on the lives of both patients and their people daily.

Ideal applicants should be motivated, energetic, compassionate, eager to foster professional growth and contribute to a supportive workplace culture.

• Excellent verbal and written communication skills
• Dedicated excellence in client service
• Knowledge of principles and processes of animal handling/patient care and common veterinary drugs
• Focus on operational and organizational excellence
• Demonstrates patience and empathy, strengths needed for this position
• High school diploma
• A degree in veterinary or a relevant field (preferred)
• 3 years of customer service experience
• 1 year of veterinary medicine experience
• 1 year of leadership experience (preferred)

• Newly renovated, state‑of‑the‑art facility
• Electronic Medical Records
• A positive and team‑oriented work environment
• A supportive leadership team

We offer a very competitive compensation package, along with an outstanding benefits package:

• Medical, Dental & Vision Health Insurance Plans
• Employee Pet Discounts
• Continuing Education Allowance
• Paid Time Off
• 401(k) Options and matching

If you are looking to make a difference in the lives of pets, while helping to grow Central Animal Hospital, contact us today.

Check us out at

Want to get to know us a little more? You can also find us on social media!

Facebook:

Instagram: @_stoneham

Job Type: Full‑time
Pay:
Up to $22.50 per hour
Benefits: 401(k); 401(k) matching;
Dental insurance;
Employee discount;
Flexible schedule;
Health insurance;
Life insurance;
Paid time off;
Vision insurance.

Schedule:

Day shift;
Monday to Friday, possible weekend hours
Supplemental Pay:
Bonus pay

Experience:

High school diploma (required);
Degree in veterinary or a relevant field (preferred);
Customer Service: 3 years (Required);
Veterinary: 1 year (Required);
Supervisor

Experience:

2 years (preferred)

At Ameri Vet, we’re…