LensCrafters - Licensed Optician

Requisition : 925309

Store #: 000832 Lens Crafters

Position: Part‑Time

Total Rewards:
Benefits/Incentive Information

Lens Crafters is a place for visionaries. We pair state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Quality care helps us see the joy in life, and learning from the best makes us all better. Our legacy of the highest optical standards drives innovation in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. We are committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 employees worldwide in driving the transformation of the eyewear and eye‑care industry.

The Licensed Optician delivers the brand value proposition and helps establish Lens Crafters as the premier destination for all vision needs within the community. They create exceptional value for customers by delivering legendary customer service and perfectly crafted, high‑quality eyewear that exceeds expectations.

• Welcome all customers and set expectations.
• Custom‑fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen.
• Take measurements, accurately adjust and fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Use technology accurately and thoroughly despite time pressure and customer volume, demonstrating exceptional product knowledge and appropriate tool use.
• Proactively explore root causes of issues, think forward, ensure customer satisfaction and exceed expectations, and be solution‑driven.
• Multi‑task, prioritize and manage time with competing priorities.
• Strive to achieve exceptional results on brand KPIs and competencies.
• Maintain store appearance, keeping it clean, attractive and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Be resourceful and self‑motivated with a desire for continual learning, improvement and results.
• Adhere to company policies and procedures, including discounts, promotions and inventory management.

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer‑service skills: communicator, listener and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills—the ability to use and carry an iPad/tablet.
• Familiarity with POS, computers and calculators.
• Embrace new technology and change.

• Previous customer service and retail experience.

Pay Range: 25.02‑39.02

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, a competitive bonus and/or commission plan may be offered, complementing a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristic protected by law.

Native Americans in the United States receive preference in accordance with Tribal Law.