Small Format Team Leader

The starting pay range for this position per hour is $25.75 - $27.75. The full pay range for this position per hour is $25.75 - $43.75.

Pay is based on several factors that vary by position, including labor markets, educational background, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member so that you can take care of yourself and your family. Eligible team members and their dependents receive comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more.

Other benefits for eligible team members include 401(k), employee discounts, short‑term disability, long‑term disability, paid sick leave, paid national holidays, and paid vacation.
To learn more about competitive benefits covering financial and educational aspects to overall well‑being and beyond, please visit

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

In our smallest format stores, the Small Format Team Leader ensures a consistent experience for guests by ensuring products are in stock, available, accurately priced and signed on the sales floor. The leader is an expert in operations, process and efficiency and is responsible for many areas of the store to complete duties such as cashiering, stocking, presentation and price accuracy.

You’ll provide exceptional guest service, customizing each experience and anticipating guest needs.

• Guest service fundamentals and experience building a guest‑first culture across the store.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals.
• Process improvements and workload efficiency.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.

• Consistently deliver guest experience commitments to create an easy, inspiring and friendly guest experience.
• Ensure every team member understands, is trained and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial and team outcome metrics to identify opportunities, take action to improve and align the team on the right behaviors and execution.
• Understand sales goals, plan daily/weekly workload with guidance from a direct leader, and execute the same to deliver on department and store sales goals.
• Demonstrate a service culture that prioritizes the guest service experience; model, train and coach team members on expectations to deliver the service standard.
• Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.
• Be an expert of operations, accuracy, process and efficiency.
• Manage incoming and outgoing products, maintain stock levels, ensuring inventory accuracy, and execute product arrangement, pricing and promotional signing processes for assigned department(s).
• Assign daily tasks to team members based on planned workload and guest traffic patterns.
• Help lead team members in the backroom and sales floor areas; review reporting to identify gaps and develop a plan to resolve.
• Enable efficient delivery to guests by leading pick, pack and ship fulfillment work, as applicable for the location.
• Evaluate candidates for open positions and develop a guest‑centric team.
• Participate in team onboarding and learning.
• Close knowledge and skill gaps through training and experiences.
• Establish clear goals and expectations and hold team members accountable for them.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Model a culture of ethical conduct, safety and compliance; lead and…