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Customer Experience Manager

Job in Stoneham, Middlesex County, Massachusetts, 02180, USA
Listing for: Five Below
Full Time position
Listed on 2026-06-03
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Five Below - 65;67;69;71;73;75;79;81;83;85;87;89;91;93;95;97;99;99A;99B;99C;99D;99E Main Street - Responsibilities:
Ensure crew provide Wowing the Customer through personal contact with customers;
Train crew on the B.E.S.T. customer service experience to ensure fast, friendly checkout;
Lead assigned store to achieve and maintain customer service score goals;
Oversee front end operations and merchandising to brand standards;
Perform opening and closing procedures and maintain store cleanliness
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