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Small Format Team Leader

Job in Stoneham, Middlesex County, Massachusetts, 02180, USA
Listing for: Roundel
Full Time position
Listed on 2026-06-05
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .We enable a consistentavailable and accurately priced and signed on the sales floor in our smallest format stores. Experts of operations, process and efficiency, this team is responsible for presentation and price accuracy.

You’ll provide exceptional guest service, customizing each experience and anticipating guest needs. experience for our guests by ensuring product is in stock,  being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking,
** At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the skills and experience of:
** Guest service fundamentals and experience building a guest-first culture across the store skills in
** As a Small Format Team Leader,
**** no two days are ever the same, but a typical day will most likely include the following responsibilities:
** Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.

Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.

Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.

Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly priorities set by your direct leader.

Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work, as applicable for your location.

With guidance from your direct leader, close knowledge and skill gaps through training and experiences.

Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts  a compliance culture while executing those duties, such as compliance with federal, state, and local All other duties based on business needs.
** WHAT WE ARE LOOKING FOR
** You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.  You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
** But, there are a few skills you should have from the get-go:
** retail experience preferred, but not Manage workload and prioritize tasks independently Effective communication skills   multiple tasks within established Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up,…
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