Spa Sales and Customer Service Associate
Job in
Stoneham, Middlesex County, Massachusetts, 02180, USA
Listed on 2026-06-13
Listing for:
Hand & Stone
Full Time
position Listed on 2026-06-13
Job specializations:
-
Sales
Sales Associate/Assistant, Customer Success Mgr./ CSM, Retail Sales, Inside Sales -
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
* Contests
* Employee rewards program/employee referral bonus
* Bonus based on performance
* Company parties
* Employee discounts
* Flexible schedule
* Free uniforms
* Opportunity for advancement
* Training & development
Spa and Membership Sales Associate
$15-$16/Hour + Membership Sales Commissions + Bonuses
Join a team where great customer service and sales skills are rewarded.
Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.
As a Spa Associate You'll
* Welcome guests and create a warm, professional first impression
* Answer phones and assist with scheduling appointments
* Educate guests on the benefits of massage and facial services
* Recommend memberships, upgrades, gift cards, and wellness services
* Build strong relationships with members and encourage retention
* Maintain accurate client records and appointment schedules
* Help keep the spa clean, organized, and welcoming
* Support the team in delivering an exceptional guest experience
What We Offer
* $15-$16 per hour base pay
* Membership sales commissions
* Performance bonuses and sales incentives
* Flexible scheduling
* Employee discounts on spa services and products
* Employee referral bonuses
* Ongoing contests and rewards programs
* Positive, team-oriented work environment
* Growth opportunities within a nationally recognized spa brand
What We're Looking For
* Customer service and/or sales experience preferred
* Comfortable recommending memberships and wellness services
* Strong communication and relationship-building skills
* Ability to multitask in a fast-paced environment
* Positive attitude and professional appearance
* Reliable, team-oriented, and goal-driven
* Available to work evenings, weekends, or peak business hours as needed
If you enjoy helping people feel their best while earning commissions for your sales success, we'd love to meet you!
SA421
Position Requirements
10+ Years
work experience
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