Patient Engagement Coordinator

AION Biosystems is committed to transforming healthcare by enabling the early detection of infections, helping to prevent them from becoming life‑threatening. The company focuses on cutting‑edge technologies and solutions to improve patient care and outcomes. AION Biosystems is dedicated to making a significant impact in the medical field by addressing critical healthcare needs.

This is a full‑time hybrid role for a Patient Engagement Coordinator located in Long Island NY, with some work‑from‑home flexibility. The Patient Engagement Coordinator will be responsible for managing patient appointments, maintaining effective communication through phone interactions, and performing trouble shooting duties to support the use of our remote patient monitoring device. Additionally, the role involves utilizing medical terminology knowledge and supporting overall patient engagement to ensure a high standard of service.

• Experience with Appointment Scheduling and performing Receptionist Duties
• Familiarity with Medical Terminology
• Organizational and time management skills
• Ability to work independently and collaboratively in a hybrid work environment
• Experience in healthcare or patient coordination is a plus
• High School diploma or equivalent required; some college coursework is preferred