Business Systems Analyst

Job Description - Business Systems Analyst (2602635)

Business Systems Analyst

Required Qualifications (as evidenced by an attached resume):
Bachelor’s degree (foreign equivalent or higher). Three (3) years of professional full-time related administrative experience.

Experience with Queries using SQL and/or PS Query, proficiency in data analysis. Proficiency in MS Word, Outlook, and Excel. Experience designing and documenting workflows. Ability to analyze and document complex business processes.
Preferred Qualifications:
Advanced degree (foreign equivalent or higher) in business, technology, or finance. Peoplesoft experience. Experience working in a Financial Aid office.

Experience with external partner system integration (third-party applications). Experience in multiple modules of People Soft Campus Solutions, especially financial aid modules. Experience translation end users’ needs to process flows. Experience working in a Higher Education environment.
Brief Description of Duties:
This position’s main responsibility is to ensure the operational efficacy and quality of the organization’s business process and system performance as well as serve as a key liaison between functional and technical teams, driving strategic system improvements, compliance, and operational efficiency within financial aid technology. The Business Systems Analyst will design and document workflow, as well as manage and provide solutions to our new business ideas and conceptualize the office’s latest technological paths in our People Soft environment.

The Business Systems Analyst will need to understand the end user’s business requirements and business process management and then translate this to software requirements. The analyst provides technical expertise, workflow optimization, and cross-functional collaboration to enhance financial aid system performance and user experience. Creative thinking, self-motivation, accuracy, organization, and attention to detail are required attributes.

Duties:

System Support & Optimization

• Provide daily Financial Aid System support to all financial aid users. Troubleshoot and resolve general functional inquiries, query requests and other inquiries related to financial aid systems, system setup, and production related inquiries.
• Maintain system security, configurations, and access controls.
• Implement data integrity protocols and quality assurance standards.
• Ensure efficient utilization of People Soft Campus Solutions and other financial aid systems.

Business Process Analysis & Strategic Improvement

• Assist with the analysis of future system business needs, performing quality control measures to address system compliance, document financial aid processes, gap analysis, and ensuring data integrity.
• Design and document functional workflows, re-engineering business processes based on evolving regulations. Translating end-user needs into actionable system enhancements and automation strategies.
• Oversee data exchanges with internal and external partners, ensuring compliance with federal and state regulations.
• Facilitate and maintain data security integration. Assist in the implementation of upgrades/bundles/patches. Assist in the reviewing/analyzing of revised delivered system specifications.

Collaboration & Stakeholder Engagement

• Consult with end users and create design plans through investigation of current processes and needs.
• Act as liaison between business units and IT, translating technical concepts into functional solutions.
• Support system-related projects, upgrades, and implementations, including testing and validation phases.
• Facilitate training and knowledge-sharing for staff across departments.
• Provide suggestions to the core team during the development stage to meet the business needs.
• Communicate modification change requests with internal/external (i.e. other departments on campus or sister campus) teams to deliver functional requirements.
• Provide status updates to development teams. Manage/document any change requests related to the working project plans.

Reporting & Data Analysis

• Collect and analyze the organization’s business requirements and transfer the knowledge to the functional and technical…