CARE Manager of SASC

Job Description - CARE Manager of SASC (2601941)

CARE Manager of SASC

• Master’s degree (foreign equivalent or higher) in Social Work, Psychology, Counseling, Education, or related field.
• Three (3) years of full-time experience working with individuals with disabilities.
• Experience with coordinating, directing, evaluating, and/or implementing case management services for individuals with disabilities.

• Experience in social work, counseling, case management, care coordination, or related fields (including discharge planning or home/community health management).
• Experience with community agencies/resources.
• Experience supporting individuals with disabilities or complex needs, including providing guidance and advocacy in urgent, high‑stress, or challenging situations.
• Experience with disability‑related laws (e.g., ADA, Section 504) and best practices in accessibility.
• Experience developing, facilitating, or leading workshops, educational programs, or group sessions.

The CARE Manager serves as a primary point of contact for students navigating the SASC process, helping them understand requirements, access resources, and address concerns. The role focuses primarily on case management and student support, emphasizing empowering students to develop self‑advocacy, independence, and problem‑solving skills while navigating academic and personal challenges. The incumbent works both independently and collaboratively, balancing multiple priorities and contributing to the effectiveness of Student Health, Wellness & Prevention Services.

• Provide individualized case management for students with disabilities, including ongoing support, coaching in self‑advocacy and problem‑solving, and connecting students with campus and community resources.
• Support students in developing wellness, self‑care, and navigation skills by connecting them with appropriate resources.
• Meet with students for intakes and follow‑up appointments, offering guidance and prompt problem‑solving support.
• Assist students in understanding and accessing accommodations.
• Serve as a consistent point of contact, developing ongoing relationships to monitor progress, identify barriers, and support success.
• Facilitate group‑based support opportunities that promote skill development, confidence, and peer connection.
• Review documentation and work with students to determine and implement appropriate accommodations, with ongoing check‑ins.
• Offer drop‑in hours for brief support, helping students problem‑solve concerns and connect to additional resources.
• Maintain clear, timely, and accurate student notes, referrals, and follow‑up documentation to track progress and inform interventions.

• Participate in university CARE team meetings, contributing to a collaborative support approach.
• Work with faculty, staff, and campus partners to address accommodation questions, resolve concerns, and support student success.
• Build and maintain relationships with off‑campus providers and community resources to expand referral options.
• Support communication around accommodations, including tracking and follow‑up with faculty as needed.
• Help problem‑solve complex situations, emergent concerns, and identify practical, accessible solutions.
• Maintain confidentiality of student information in alignment with university policies and applicable regulations.
• Develop and lead workshops, small groups, and outreach initiatives that engage students with disabilities.
• Stay informed on best practices related to accessibility and student support.
• Provide students and families with information about available resources and services.
• Gather and review feedback from students to improve services and address concerns.
• Assist with office coordination, event planning, and general administrative support as needed.
• Track and review data related to student engagement and services to inform improvements.

• Participate in opportunities that promote learning, growth, and development (e.g., classes, training, committees, webinars).
• Contribute to the…