Customer Service Representative

Job Description

The Customer Service Representative (CSR) is responsible for greeting the customers as they enter the bank.

The CSR is considered the face of the bank and often sets the first impression for those entering the bank. It is important that a CSR is pleasant and welcoming.

This person will possess knowledge of bank products and other departments within the bank. The CSR will interact with customers on a daily basis, answer questions about products and services, resolve issues, and build relationships that help maintain long-term customer loyalty. A CSR will work with many different personalities and good communication skills are a must.

Citizens First National Bank is a medium sized local community bank providing products and services covering Commercial Banking, Retail Banking, Wealth Management, Farm Management and Trust Administration.

The bank is family owned and believes thatthe balancing of work, family and community is essential to the prosperity of all its stakeholders.

We are looking for talented, hard-working and self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Citizens 1st National Bankis an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability Insurance
• Short-term Disability Insurance
• 100% Employer Funded Profit Sharing
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Paid Jury Duty
• Bereavement Leave