More jobs:
Customer Success & Order Specialist
Job in
Storm Lake, Buena Vista County, Iowa, 50588, USA
Listed on 2026-07-27
Listing for:
Merrill Manufacturing Co.
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Merrill Manufacturing is seeking a Customer Success Representative in Storm Lake, IA to manage customer relationships and end-to-end ordering. You will own the ordering process, communicate order status, and proactively engage customers to ensure satisfaction and retention.
Responsibilities include handling inquiries via phone, email, and chat; identifying upsell opportunities; assisting with freight ratings; and collaborating with sales and internal teams to drive revenue growth.
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