Warehouse Supervisor

Job Overview

Southshore is an ISO 9001:2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois and Iowa.

The Floor Supervisor leads a team of forklift operators, auditors, and customer service representatives (CSRs). The Floor Supervisor plays a critical role in ensuring the safe, efficient, and effective functioning of the regional distribution center (RDC), meeting customer requirements, and maintaining a high standard of operational excellence.

• Execute the daily operational plan in accordance with the site leadership team's guidance and direction.
• Schedule, assign, and perform various warehousing duties including loading and unloading trucks, put-away, and picking, maintaining warehouse organization and cleanliness.
• Lead, motivate, and direct the lift truck operators and auditors to deliver best-in-class customer service through operational excellence.
• Provide coaching and leadership to all forklift operators and auditors, ensuring the company's culture, values, and processes are upheld.
• Foster a team environment that motivates, inspires, educates, and empowers team members to reach their full potential.
• Effectively lead through clear, direct, and respectful communication.
• Support and drive the inventory management program and audit station using the warehouse management system (SAP).
• Identify, report, and fix damaged inventory and shortages throughout the day.
• Interface and communicate with customers, employees, and the leadership team within Southshore Companies.
• Drive continuous improvement through lean thinking and a 5S mentality.
• Successfully operate a power industrial forklift by moving levers, pressing pedals, and controlling the lifting apparatus.
• Perform daily forklift inspections and follow forklift operating guidelines.
• Assist the site leadership team to train forklift operators to perform their assigned work to the highest standards of excellence.
• Adhere to all safety guidelines and protocols while operating forklift trucks.
• Replace forklift propane tank and/or charge batteries, as needed.
• Report any equipment malfunctions and participate in regular safety training.
• Drive a culture centered around safety as a number one priority by ensuring a clean and organized working environment.
• Perform all duties in accordance with Southshore Companies' safety manual.
• Maintain regular (punctual and dependable) attendance.
• Perform other duties as assigned.

• High School Diploma or GED required.
• Three (3) or more years of warehouse supervision experience required; additional education may be substituted for years of work experience.
• Powered Industrial Forklift Truck License is highly preferred.
• Prior SAP scanning experience is a plus.
• Inventory control experience preferred.
• Leadership and management skills: ability to lead, assign work, and motivate LTOs to deliver exceptional performance.
• Ability to read, write, count, and perform basic math skills of addition, subtraction, multiplication, and division.
• Requires initiative and ability to work independently and in a team setting.
• Knowledge of safety regulations and guidelines for material handling equipment.
• Ability to talk, listen, understand, and follow directions.
• Good written and verbal communication skills.
• Bilingual is a highly preferred skill for this position.
• Knowledge and experience using a forklift and SAP inventory scanning system.
• Comfortable with Microsoft Office (Word, Excel, Outlook, PowerPoint) products.
• Computer skills are preferred.
• Ability to set priorities and flexibly reset priorities in a changing environment.
• Ability to work in a fast-paced environment and meet productivity targets.
• Ability to pay attention to details and accuracy in inventory control.
• Good organizational skills.
• Mechanical aptitude skills are required.
• Ability to meet deadlines.
• Ability to work Monday - Friday plus overtime including some Saturdays as needed by the business (especially during peak season – January through April).

• Frequently required to lift and/or move up to 10 lbs.
• Occasionally required to lift and/or move up to 60 lbs.
• Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
• Manual dexterity is required for operating machinery.
• Frequently required to bend, twist, turn, kneel, and/or squat.
• Frequently required to stand and/or walk on the concrete warehouse floor.
• Frequently required to use hands and fingers to handle or feel objects, tools, or controls.
• Frequently required to reach with hands and arms.
• Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
• Must be able to work in various weather conditions and tolerate exposure to typical noises and smells associated with a warehouse.
• Safety equipment includes but is not limited to a hi-vis safety vest or shirt, safety glasses, gloves, closed toe shoes, long…