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Desktop Support Technician II

Job in Stoughton, Norfolk County, Massachusetts, 02072, USA
Listing for: AA2IT
Full Time, Part Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
IT Support Specialist  Emphasis on: supporting Outlook client issues: email issues/outlook profile corruption/knowledge of OST/PST. Installing/configuring/moving desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed.
Top 2 or 3 required skills that candidates must have:
Communications, Hardware Break-Fix, Installing.
What will the work schedule be for this position? M-F/8-5/Overtime = YES/On-Call = YES.
Full time hours or part time hours? FT.
How many overall years of experience should this person have and do they need any specific certifications or education? 5-7+ yrs. A+ required/Other COMPTIA or Microsoft certifications required. Ticketing systems experience ServiceNOW/Remedy etc. Comprehensive hardware/software experience and knowledge.
Desktop Break/Fix Experience and 5 years.
Imaging Experience and 5 years.
Laptop Break/Fix Experience and 5 years.
Microsoft Windows and 5 years.
Microsoft Office and 5 years.
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