It Systems Specialist On Site- Stoughton, MA
Listed on 2026-07-18
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IT/Tech
IT Support, Systems Administrator
It Systems Specialist (Contract, On Site
- Stoughton, MA)
OP Specialty Bracing is growing, and we believe our team is the key to our success! We are hiring a Contract IT Systems Specialist to join our team. If you are a motivated, caring individual who wants to make a difference in the lives of children, we encourage you to apply today!
Position Summary:
The IT Systems Specialist provides hands‑on technical support and systems administration for corporate and clinical locations. This role is responsible for troubleshooting hardware, software, network, Microsoft 365, and endpoint issues while ensuring users receive timely, effective support. The position supports daily IT operations, technology deployments, user onboarding and offboarding, and the maintenance of secure and reliable technology services across the organization.
This position requires regular onsite work at the Stoughton, MA headquarters and travel to affiliated clinic locations to provide direct support, complete installations, deliver equipment, and address technical issues that require in‑person assistance.
* 6 MONTH CONTRACT POSITION- POTENTIAL TO GO LONGER*
100% ON SITE STOUGHTON, MA
Responsibilities- Provide Tier 1 and Tier 2 technical support for employees across corporate and clinic locations.
- Troubleshoot desktops, laptops, printers, scanners, mobile devices, peripheral equipment, and related connectivity issues.
- Diagnose and resolve Microsoft 365, Outlook, Teams, One Drive, SharePoint, Windows, and business application issues.
- Assist with user account administration in Microsoft 365, Active Directory, and Microsoft Entra .
- Support device management activities through Microsoft Intune and Windows Autopilot, including setup, configuration, deployment, and basic remediation.
- Assist with software deployment, patching, endpoint configuration, and workstation refresh activities.
- Maintain accurate IT asset and inventory records for hardware, software, peripherals, and assigned equipment.
- Support onboarding and offboarding activities, including account provisioning, access changes, equipment preparation, equipment collection, and documentation.
- Troubleshoot local network, wireless, VPN, firewall, and internet connectivity issues in coordination with internal resources and third‑party vendors.
- Install, configure, and maintain workstations, printers, scanners, scan‑to‑email functions, and other technology used in clinic operations.
- Provide onsite technical support at affiliated clinic locations and coordinate with clinic staff to minimize disruption during support, maintenance, or project work.
- Support healthcare applications, clinical technology, and related integrations as assigned.
- Assist with system upgrades, migrations, hardware replacements, and other IT projects as directed by management.
- Follow company security policies, privacy requirements, and IT procedures, including HIPAA‑related data protection practices.
- Assist with access reviews, audit support, remediation tasks, and timely escalation of potential security incidents.
- Document support requests, troubleshooting steps, resolutions, and project updates in the organization’s ticketing or documentation systems.
- Ability to travel out of state is required.
- Perform other duties as directed by management.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong working knowledge of computer systems, endpoint support, networking, security practices, Microsoft 365, and systems administration.
- Experience supporting Microsoft Windows desktops and laptops, printers, scanners, mobile devices, and peripheral equipment.
- Proficient in Microsoft Office and Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, One Drive, and SharePoint.
- Ability to troubleshoot hardware, software, network, user access, printer, and scanner issues in a timely and professional manner.
- Strong interpersonal skills with the…
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