Health Center Lead III

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive.

The Health Center Lead III will lead the delivery of high-quality, patient-centered primary care services while managing the daily operations of a Health Center. This dual-function role blends clinical insight with operational oversight to ensure seamless care delivery and strong functioning Health Centers. This role will oversee day-to-day operations of assigned health centers, including workflows, staffing, scheduling, and compliance. This role will also collaborate with internal stakeholders such as the Director of Operations, Market Medical Director, and others to strategically align care delivery with organizational goals and have a deep involvement in clinical operations, patient experience and team support.

As a senior-level Health Center Lead, will serve as a peer coach and lead special projects. This position requires a consistent on-site presence to support staff, monitor operations, and ensure delivery of high-quality care and requires regular travel to assigned health centers. Health Center Hours (Main Office) Mon, Tues & Thurs: 8am-6:00pm Wednesdays: 8am-4:00pm Fridays: 8am-12 noon

• Clinical Care–75% Provide primary and preventive care to an eligible patient population, including comprehensive evaluations and care planning. Manage chronic conditions through ongoing, collaborative care. Ensure a positive patient experience reflected in satisfaction metrics (e.g., NPS scores).
• Health Center Operations – 25% Health Center Operations and Scheduling Frozen time, visits per hour (VPH), utilization, same/next day availability, missing slips, daily logs, service recovery Oversee daily operations of the clinic, including patient flow, scheduling, inventory, and regulatory compliance. Coordinate with internal support teams to address IT, technical, facility, or supply issues. Lead quality reviews and maintain alignment with all applicable standards and certifications.
  
  Oversee teammate scheduling and coverage to ensure adequate staffing as they arise related to PTO and leave requests Support health center go-live readiness by being on-site during opening, directing clinical support staff, ensuring completion of clinical operations such as QC testing, documentation, and staff competencies, and collaborating with PMO and internal teams to resolve setup needs, maintain readiness, and deliver a seamless first day of patient care.
  
  Ensure huddles are done on a daily basis.
• People Leadership and Team Culture Turnover, Standout adoption, Pulse survey completion Teammate Payroll:
  Approve timesheets, approve PTO Teammate Engagement:
  Build a positive, high-performing culture aligned with Marathon Health's values by utilizing Stand Out, EP, and recognition and coaching tools provided to support teammate engagement and development. Teammate Relations:
  Support a positive, respectful, and productive work environment by addressing teammate concerns, resolving conflicts, ensuring fair treatment, and promoting strong communication between teammates and leaders. Teammate Onboarding/Recruiting:
  Leads the recruitment and selection of teammates in partnership with operations leadership.…