Sr. Quality Assurance and Testing Specialist

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Full Time Regular Clerical Stoughton, MA, US

2 days ago Requisition

SR. QA and Testing SPECIALIST- pRODUCT COMPLIANCE (EXEMPT)

Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all.

Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, the National Women’s Soccer League, the Women’s National Basketball Association, the Pro Volleyball Federation, USA Pickleball, and Hasbro’s Nerf brand — all of which bring energy, strength, and joy to our products.

We are family owned and family driven. To join Franklin Sports is to join the #Franklin Fam.

What you will do: The Senior Quality Assurance and Testing Specialist will support our busy QA/QC department. This role will be responsible for overseeing product - safety - related testing, remediating with vendors as required to assure 100% compliance with all US Federal, State and major account regulations. In addition, the Senior Quality Assurance and Testing Specialist will provide a variety of QA support duties to the Product Management team on all aspects of a product life cycle, and ensure that all incoming products meet shipment compliance with Federal and State regulations.

The ideal candidate should have comprehensive knowledge of the consumer product safety regulations and laws, and have prior experience with/in product quality assurance, preferably in the consumer product testing laboratories for toys and/or the sports industry. This role requires a detailed oriented individual who has a proven ability to build internal and external relationships while ensuring product safety standards are met.

The position is located in our headquarters in Stoughton, MA with a hybrid option and will report to the VP, Quality Assurance and Environmental Sustainability.

#Franklin Family

IN MORE DETAIL, YOU WILL:

• Maintain and update existing testing protocols, testing forms, and Standard Operating Procedures (SOPs) to ensure compliance with applicable product safety regulations and customer requirements. Develop new testing protocols as needed.
• Serve as the point person for relationships with Franklin third-party testing laboratories. Negotiate testing pricing, coordinate testing programs, and ensure timely execution of compliance testing.
• Review and approve protocols developed by other QA staff. Provide guidance and technical support and address questions related to testing requirements, compliance standards, and protocol implementation.
• Maintain and update product safety regulations, testing policies, and compliance requirements within the Franklin Vendor Manual. Develop and implement SOPs as needed and communicate regulatory or policy changes to vendors and internal teams.
• Manage testing and inspection status for major Direct Import (DI) customer programs. Monitor project progress to ensure compliance requirements are met.
• Review and approve artwork, product sign-offs, catalogs, and risk assessments related to product safety, regulatory compliance, and potential liability exposure for certain product categories.
• Handle Franklin…