Administrative Assistant

Why Work for Cress Funeral & Cremation Service
- Speedway?

At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.

Work with leading experts in the funeral and cemetery profession.

Financial assistant programs encouraging employees through education and development in industry related subjects.

Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.

Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.

Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.

Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Location:

Cress
- Speedway, Madison, WI 53705, USA

Type:
Full-Time

Requisition #: ADMIN
004394

This position is the primary administrative role in most of Park Lawn’s individual business locations and is responsible for performing a variety of administrative and accounting related tasks to ensure the business runs smoothly and the expectations of our client families and their guests are exceeded.

• Answer telephone and give information to callers or route calls to the appropriate person and place outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Perform all accounting (AP/AR), inventory, and account reconciliation for the business.
• Update Timekeeping system as employees fill out missed punch log.
• Prepare daily deposit reports and reconciliations.
• Process and code all business invoices for payment.
• Research invoices and resolve any issues or discrepancies.
• Receive and record payments from client families.
• Schedule appointments for the business.
• Compose and type correspondence as needed.
• Compile and report on statistical data as required by the business.
• Input data into operating system accurately, completely, and timely.
• Assist client families with processing necessary paperwork and scheduling appointments.
• Scan, copy and print as needed.
• Update and maintain files and related systems for the business.
• Serve as business timekeeper and maintain local employee files.
• Coordinate and maintain office supplies and equipment.
• Serve as a backup in other administrative functions as needs dictate.
• Complete assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling.
• Perform special projects and other duties as assigned.

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Customer Service Orientation.
• Time Management.

• High school diploma or equivalent combination of education and experience preferred.
• Minimum two years administrative or general accounting experience or demonstrated knowledge, skills and abilities required to perform all job tasks.
• Valid state issued driver’s license in good standing and acceptable driving record.

• Ability to read, write, and speak English fluently. Bilingual is a plus.
• High degree of overall computer proficiency.
• High degree of proficiency in local and virtual data management tools (Internet, Dropbox, Microsoft file management structure).
• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Proficiency with multi-line phone systems and general office equipment.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.
• Attention to detail and…