Memory Care Director

Job Title:
Memory Care Director
Location:
Twinsburg, OH
Employment Type:
Full Time Exempt
Department:
Activities

About Us:

Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington D.C., featuring two distinguished brands:
Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise.

Join us and help shape the future of senior living!

Position Summary:

The Memory Care Director (MCD) serves as the dementia care expert for the community, leads all aspects of the Memory Care Program and plays a pivotal role in ensuring the well-being, safety, and comfort for our Currents residents. Primary responsibilities include oversight of memory care staff, implementation of Maplewood standards and best practices, and development and implementation of specialized service plans tailored to the unique needs of each resident.

By closely collaborating with other department heads, family members, program staff and care staff, they ensure the delivery of the highest quality of care, lifestyle, therapeutic environment and interventions.

Key Responsibilities:

Management Responsibilities

• Hires, trains, schedules, supervises, directs and evaluates Memory Care program associates
• Provides coaching, counseling and performance reviews on all Memory Care associates
• Demonstrates strong leadership, communication, and teamwork skills
• Demonstrates excellent organization and time management skills
• Oversees recruitment gateway for memory care associates
• Supervises all memory care program associates, including RSAs, MCAs, and MCCs
• Completes monthly schedule for all RSAs, MCAs, and MCCs in UKG to budget shift requirements
• Monitors all memory care program associates assigned tasks
• Updates communication log, Voice Friend, RSA Assignment Sheets and Wellness Number list with new employees
• Conducts monthly pendant and wall alarm checks
• Supports payroll with the daily reviewing of timesheets and entering missed punches forms/vacation requests into UKG
• Orders necessary resident care supplies including incontinence supplies
• Performs scheduling, progressive counseling and annual performance reviews for all memory care program associates
• Staffs the Program to meet the needs of the population within the approved budget
• Ensures Memory Care Program meets all federal and state regulations and company standards
• Demonstrates requisite knowledge, skills and abilities consistent with the duties & responsibilities of this position
• Collaborates effectively and professionally with department heads to meet the needs and expectations of residents and their families
• Relates professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levels
• Provides ongoing communication to the Resident Service Director, Executive Director and other department heads regarding staffing issues or concerns
• Attends weekly Department Head meetings
• Attends monthly All Associate meetings
• Attends bi-weekly Memory Care Director meetings
• Approves time cards for all memory care associates

Care, Service Plans and Wellness

• Collaborates with RSD on all memory care services plans
• Participate in the review of individual residents’ service plans with other team members and regularly document elements of their status.
• Participates in weekly tracking meetings to assure that daily information and observations by MCD is communicated effectively
• Ensures Residents are all groomed and dressed properly and according to personal preferences (i.e. jewelry, clothing style, etc.).
• In collaboration with the Resident Service Director, ensures proper outside services are utilized for residents (psych, PT, hospice, etc.).
• Ensures care is scheduled according to the resident’s lifestyle, needs and desires.
• In collaboration with Resident Service Director, ensures all prospects for memory care have a diagnosis of dementia and meet all the criteria for admission.
• In collaboration with the Resident Service Director, provides a pre-admission screen assessment per MSL standards
• Ensures all resident care documentation is completed by care staff prior to end of shift.
• Coordinates and facilitates family meetings for all memory care residents.
• Provides stand-up/inter-shift huddles for all memory care neighborhood staff.

Staff Training

• Provides Person Centered Dementia Care Training to all new staff during general…