Medical Receptionist

Unity Health has an immediate opening for a friendly, patient‑focused and detail‑oriented Medical Receptionist to join our growing Family Medicine/Internal Medicine team. The position is full‑time (40 hours per week), Monday–Friday.

40 hours per week;
Monday–Friday. 8‑hour shift between 7 am and 5 pm.

4465 Darrow Rd., Stow, OH

• Conduct check‑in and check‑out process
• Answer incoming calls and use EHR to document details of patient inquiries
• Conduct outreach to patients requiring appointments or service follow‑up
• Schedule appointments using standard scheduling protocols
• Manage administrative in‑basket pools and work queues
• Scan documents into the EHR per standard protocols
• Balance payments and prepare deposits
• Protect patients' rights by maintaining confidentiality of medical, personal and financial information
• Perform other duties as assigned

• Paid Time Off accruing with first pay period plus 8 paid holidays
• Medical plan options with Health Spending Account or Health Saving account participation
• Dental, Vision, Life & AD&D Insurance, short‑term disability, long‑term disability coverage
• 401(k) savings plan and Employee Stock Purchase Plan
• Education reimbursement
• Employee discounts
• Employee Assistance Program
• Employee referral bonus program
• Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.)
• Hourly pay range from $16.15 to $28.80 per hour based on full‑time employment; compensation also includes salary, incentive and recognition programs, equity stock purchase and 401(k) contribution subject to eligibility

• High School Diploma/GED
• 1+ years of receptionist or customer service experience
• Beginner level computer proficiency in Microsoft Office

• Experience working in a primary care setting
• Experience with ECW

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.