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Patient Service Specialist
Job in
Stow, Summit County, Ohio, 44224, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Healthcare
Medical Receptionist, Healthcare Administration
Job Description & How to Apply Below
Responsibilities
- Deliver an exceptional experience to patients, families, and visitors
- Assist patients with scheduling and pre‑registration
- Investigate, triage, and resolve patient issues using the established HEART model
- Perform patient registration, visit preparation, insurance verification, co‑pay collection, and record tracking
- Educate patients on MyChart and Appointment Pass
- High School Diploma/GED and 2 years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate’s Degree and 1 year of experience OR Bachelor’s Degree
- Working knowledge of PC window applications
- Ability to perform basic math sufficient to process insurance co‑pays
- Knowledge of medical terminology (preferred)
Demonstrates expertise in patient registration, appointment scheduling, and insurance processing while providing exceptional service to patients and families. Proficient in using PC applications and knowledgeable in medical terminology to enhance patient interactions.
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