Hotel General Manager

Are you a hands-on hospitality leader who thrives on creating exceptional guest experiences, building strong teams, and driving hotel performance? We’re looking for an experienced and motivated General Manager to lead operations at the Hampton Inn & Suites in Stow, Ohio.

The General Manager is responsible for the overall success of the hotel, including guest satisfaction, team leadership, financial performance, sales growth, and operational excellence. This role requires a dynamic leader who can inspire a team while maintaining Hilton brand standards and delivering outstanding service every day.

• Oversee all daily hotel operations
• Lead, train, coach, and develop hotel staff
• Ensure exceptional guest service and guest satisfaction scores
• Manage budgets, forecasting, payroll, and cost controls
• Drive revenue growth through sales initiatives and local partnerships
• Maintain Hilton brand standards and property appearance
• Monitor and improve operational efficiency
• Ensure compliance with safety, security, and company policies
• Work closely with department heads to achieve hotel goals

• Previous hotel management experience required
• Hilton brand experience preferred
• Strong leadership and team-building skills
• Proven ability to drive revenue and control expenses
• Excellent communication and problem-solving abilities
• Knowledge of hotel PMS systems and operational reporting
• Flexible schedule including weekends and holidays as needed

• Competitive salary
• Performance-based bonus opportunities
• Paid time off
• Career growth opportunities
• Supportive team environment
• Hilton travel discounts

We’re seeking a leader who is:

• Guest-focused
• Results-driven
• Organized and accountable
• Positive and team-oriented
• Passionate about hospitality

Apply today and become part of a team committed to delivering outstanding hospitality experiences at the Hampton Inn & Suites Stow.