HR Specialist, People Operations

ACRT Services, Inc. Full time Regular Company Description

ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more. At ACRT Services, our organizational culture is built on four strategic pillars including the people and the amazing things they can accomplish, dedication and the success it brings over the long term, process and the benefits of a job done right and education and the difference it can mean in the lives of those we touch.

The HR Specialist, People Operations provides day-to-day Human Resources support across the employee lifecycle, ensuring People Operations processes and transactions are completed accurately and timely. This role collaborates with employees, managers, Recruiting, Payroll, Benefits, HRIS, and other HR partners to support employee lifecycle processes and maintain accurate employee records. The role supports hiring, employee changes, separations, and other Workday HCM activities.

It also administers and monitors background checks and assigned pre‑employment activities, coordinating follow‑up with candidates, Recruiting, hiring teams, and vendors. Through responsive service, attention to detail, and effective coordination, the HR Specialist helps deliver consistent People Operations support and a positive employee and manager experience.

Provide day-to-day People Operations support to employees and managers, responding to HR questions and service requests and escalating matters when appropriate. Support employee lifecycle processes, including hiring, onboarding, job and compensation changes, transfers, organizational changes, employee data updates, and separations. Support the People Operations Manager in delivering consistent People Operations services across assigned operating companies by coordinating HR activities, completing follow‑up actions, preparing information and documentation, and escalating matters requiring additional review or guidance.

Coordinate with Recruiting, Payroll, Benefits, HR, and other internal partners to support accurate and timely completion of employee lifecycle activities. Maintain accurate and confidential employee information and documentation and support consistent HR record‑keeping practices. Provide responsive, service‑oriented support to employees, managers, and HR partners while helping resolve routine employee and operational needs.

Support employees, managers, and internal stakeholders through Workday HCM processes across the employee lifecycle, ensuring required information, documentation, and process steps are completed accurately and timely. Process and review Workday transactions and monitor employee lifecycle activities, including hires, job changes, transfers, organizational changes, employee information updates, and separations, coordinating with Recruiting, Payroll, Benefits, HR, and other stakeholders to resolve incomplete, inaccurate, or delayed steps.

Assist employees and managers with routine Workday questions and required actions, escalating system or configuration issues to HRIS when appropriate. Identify recurring Workday or process issues and communicate opportunities for improvement to the appropriate People Operations, HRIS, or HR partner.

Own the day-to-day administration and monitoring of background checks and assigned pre‑employment screening activities, ensuring requirements are completed accurately and timely. Track…